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Contact Support

Contact Methods

Email Support

Email: bigbear.global77@gmail.com

Telegram Instant Messaging

VPN Issue Feedback Format

📋 Feedback Requirements

To better assist you in resolving issues, please provide information in the following format:

Required Information:

  • ✅ Accurate problem description
  • ✅ VPN App interface screenshots

✅ Correct Example

Problem Description: BigBearVPN App connected but no internet access + BigBearVPN App interface screenshot

❌ Incorrect Example

Problem Description: Why doesn't it work?

Issue Explanation: The problem description is too vague. Please provide the specific issue, device OS, and a BigBearVPN App interface screenshot.


💡 Tip: Detailed problem descriptions and screenshots help us resolve your issues faster.