Contact Support
Contact Methods
Email Support
Email: bigbear.global77@gmail.com
Telegram Instant Messaging
- Platform: Telegram
- Username:
@BigBearVPN
VPN Issue Feedback Format
📋 Feedback Requirements
To better assist you in resolving issues, please provide information in the following format:
Required Information:
- ✅ Accurate problem description
- ✅ VPN App interface screenshots
✅ Correct Example
Problem Description: BigBearVPN App connected but no internet access + BigBearVPN App interface screenshot
❌ Incorrect Example
Problem Description: Why doesn't it work?
Issue Explanation: The problem description is too vague. Please provide the specific issue, device OS, and a BigBearVPN App interface screenshot.
💡 Tip: Detailed problem descriptions and screenshots help us resolve your issues faster.